Communicative Practices in Virtual Workspaces
http://courses.washington.edu/commprac/index.htmlThe Communicative Practices in Virtual Workspaces (CPVW) lab in the Department of Human Centered Design & Engineering investigates emergent uses of digital technologies to coordinate work activities. The lab's work focuses on developing knowledge about novel applications and integration of such technologies in the work of organizations—whether they are formal or ad hoc social networks. Adopting and extending ideas from human-computer interaction, technical communication, and related fields, the lab uses varied methods to explore communicative practices in virtual workspaces.
Current research topics include:
- uses of shared web services for the conduct of distributed work
- visualizations of work activity mediated by online contributor systems
- automated detection of social behaviors based on language use
- modeling communicative work in online systems
Publications
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Detecting Authority Bids in Online Discussions Alex Marin, Mari Ostendorf, Bin Zhang, Jonathan T. Morgan, Meghan Oxley, Mark Zachry and Emily M. Bender IEEE Workshop on Spoken Language Technology, 2010. Full Paper |
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Designing QBox: A Tool for Sorting Things Out in Digital Spaces Doug Divine, Jonathan T. Morgan, Jamie Ourada and Mark Zachry Conference on Supporting Group Work, 2010. Poster |
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Negotiating with Angry Mastodons: The Wikipedia Policy Environment as Genre Ecology. Jonathan T. Morgan and Mark Zachry Conference on Supporting Group Work, 2010. Note |
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"What I Know Is...": Establishing Credibility on Wikipedia Talk Pages Meghan Oxley, Jonathan T. Morgan, Mark Zachry and Brian Hutchinson International Symposium on Wikis and Open Collaboration, 2010. Poster (PDF) |
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Formalization and Community Investment in Wikipedia’s Regulating Texts: The Role of Essays Jonathan T. Morgan, Katie Derthick, Toni Ferro, Travis Kriplean, Elly Searle and Mark Zachry ACM SIGDOC Conference of the Design of Communication, 2009. Poster (PDF) |
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Cooperative Work on the Web: Developing a Framework for Understanding what People are Doing Now with Web 2.0 Technologies Mark Zachry, Brandi Arnold, Charlie Claxton, Marita Graube, Elly Searle and Ramsey G. Tesdell Computer Supported Cooperative Work, 2008. Poster (PDF) |